We need your help!
by mark
posted on May 10th, 2008
posted on May 10th, 2008
We're getting a number of submissions that are not viewable in a browser. They look find when you open them in an image editor (GIMP, Adobe Photoshop, MS Image Viewer, etc.) but when you open them in a browser - Firefox or IE - they appear to be corrupt.
The only common theme I can see among these pictures is that they were all created using Adobe Photoshop CS, and they all appear to contain a significant amount of extraneous XML based document information that doesn't really belong in a JPG. Here's an example:
<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="3.1.1-111">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description rdf:about=""xmlns:dc="http://purl.org/dc/elements/1.1/">
<dc:format>image/jpeg</dc:format>
</rdf:Description> <rdf:Description rdf:about="" xmlns:xap="http://ns.adobe.com/xap/1.0/">
<xap:CreatorTool>Adobe Photoshop CS2
Windows</xap:CreatorTool>
<xap:CreateDate>2008-05-09T20:59:06+01:00</xap:CreateDate>
<xap:ModifyDate>2008-05-09T20:59:06+01:00</xap:ModifyDate>
<xap:MetadataDate>2008-05-09T20:59:06+01:00</xap:MetadataDate> </rdf:Description>
Anyone know how to reproduce this, or what we can tell people using Adobe Photoshop CS so that this doesn't keep happening?
on May 10th, 2008
Is it possible if perhaps on your end, when you recieve the file, open it up in something like picture viewer, and do a save as to re-save it as a new file with the same image? Strange that it shows correctly on there and not on the site though.
on May 10th, 2008
I get the file that was submitted and save it to my local drive. If I then open that file with a viewer or editor, it opens just fine. However, if I open it with a browser by dragging and dropping or File-> Open File ... it displays an error.
Here - try it yourself. Here is a submission from bigbigtoe that will be accepted, but hasn't yet. Open up http://www.tastythreads.com/files/subs/167/128/1210363235/design/robot_t... in a browser. In Internet Explorer and Firefox it shows as an error or a blank. Now save that picture to your local machine and open it up in your image editor of choice. It will open just fine. Drag and drop it to your local browser and you'll get the same error...
on May 10th, 2008
Even weirder, that link shows the photo of a robot perfectly in a Safari browser.
on May 10th, 2008
I wonder if we overlapped... I just fixed it and re-uploaded it.
on May 10th, 2008
I use firefox, and it gives me an error. Strange. Did you try re-saving it, then uploading it?